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Raising Concerns About a CMC Member

First Steps in Making a Complaint

The Civil Mediation Council is committed to maintaining and improving professional standards, protecting the public and the reputation of and trust in the profession of mediator.

As a professional regulator the CMC has processes and procedures in place to ensure complaints about our members are thoroughly investigated and has due regard to proportionality and fairness.

Outcomes of the disciplinary process include:

• Giving advice to members
• Issuing reprimands and/or Warnings
• Suspending or removing registered status

Resources Library

Guidance on Making Complaints

This document provides information on how to raise a concern and is designed to provide helpful information and general guidance about what we can investigate and our disciplinary framework.

Complaints FAQ

Frequently asked questions and answers that provide simplified explanations to important and often complex questions.
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